Terms
Terms of Service
This page is a placeholder. Vivana is not on the App Store yet and the final terms of service has not been published. What is written below is an honest outline of what the finished document will cover, not the document itself — do not rely on it as a legal text.
It is marked noindex until the real text lands. Questions in the meantime: support@vivana.app.
These are the terms that will govern using Vivana for iPhone and this website. The finished document will cover:
Who you are contracting with
The legal entity behind Vivana, its registered address and contact details.
Your licence to use Vivana
A personal, non-transferable licence to use the app on devices you own, and what you may not do with it.
Purchases and subscriptions
That Bloom and Grow are sold through the App Store under Apple’s terms, how the 14-day Bloom trial works, how renewal and cancellation work, and that refunds are handled by Apple.
What Vivana is not
Vivana is a planner, not a medical, therapeutic or coaching service, and nothing in it is health advice.
Availability and changes
That features can change, that Vivie’s AI planning depends on a service that may be unavailable, and how notice of material changes is given.
Liability
The limits of liability permitted by law, and the statutory consumer rights that cannot be limited.
Governing law
The law that applies and where disputes are heard.
Questions
Write to support@vivana.app and a person will answer.